Recently, we published an article on why your company needs to abandon the old-school emergency culture of this business and adopt a Planned Service Agreement Culture instead mp3 datei download kostenlos. If you missed it, you can get all the details here.
If 67% of your calls on a month to month or year to year basis are emergency calls (meaning people who called you when something crucial breaks), then your company is operating in an emergency-based culture limewire free download 4.18 8.
I get it.
We’re in a traditionally seasonal business. One month you’re starting early and working late trying to get to all your calls, and the next month you’re lighting candles and holding prayer vigils to try and make the phone ring ticket herunterladen db.
Maybe that’s just the way it is. You’re stuck with that wild scramble one month and then sitting on your hands hoping someone calls the next month herunterladen. You just have to accept it, right?
It may feel that way sometimes, but I assure you do not have to accept it herunterladen.
A Planned Service Agreement (PSA) can not only help you smooth out those seasonal ups and downs, but also make your business more profitable, and create a more positive company culture in the process herunterladen.
Continue reading “5 Keys to Creating a Profitable Planned Service Agreement” →